The blog is a demonstration of the contracts put in place and a collaboration of team members each doing their specialised and specified jobs. All the while holding a bigger picture as team leader. This big picture for me is the details, such as clear and explicit contracts for clients to follow, creating security in understanding expectations and parameters of commitment. Synergised sewing processes so that in a large collection of blouses every cuff is produced in the same sewing process, every zip set in the exactly the same manner, and so on. The technical drawings are consistent on the cad process, duplicating the exact stitching that has been followed on the sewing process and representing this in detail, paying attention to scale in stitching length, silhouette size and explicit word descriptions that match the technical drawing. All this creating clarity for the client.
CORPORATE WORK WEAR POLICY:
A consistent image is presented to customers in support of brand as all Corporate Wardrobe is a visual expression of the level of service we render to our customers. It ensures that Corporate Wardrobe creates a highly professional image.
The main objective of the policy is to outline the rights and obligations of both the manufacturer and the corporate employees regarding corporate wardrobe.
NOTE: The basic corporate wardrobe does not include the following:
· Footwear
· Handbags
· Accessories
However, guidelines will need to be adhered to as mentioned in the policy document.
Although the corporate wardrobe range is designed to be versatile, certain exemptions will be considered on the following grounds:
Religious requirements:
· Jewish – Yarmulke
· Muslim - scarves in compliance with the corporate wardrobe identity
· ZCC - scarves in compliance with the corporate wardrobe identity
· Other religious beliefs will be considered on application to the Organising committee
Medical reasons:
· If allergies are experienced, a detailed report is required from a medical practitioner or specialist.
· Pregnant employees are not required to wear corporate wardrobe but need to wear business dress according to the dress code policy.
Employees are liable for any loss that may arise as a result of:
· Negligence due to improper care of garments
· Non-adherence to care instructions
· Theft
· Fire
· Any damages by virtue of own alterations or general damages.
PURCHASING OF GARMENTS
Employee Responsibilities
· When purchasing corporate wardrobe, employees are to try on ALL garments to ensure correct fitting.
· Once orders have been signed by the employee, no cancellations or alterations will be accepted.
· New garments that are defective should be returned to the supplier within 7 days of receipt, failing which, the cost of the defect will be borne by the employee.
· Any defects that arise from wear and tear and can be proven to be factory defects should be returned to the supplier within 14 days of detection being identified. Returned garments should be laundered, folded neatly and placed into a bag and returned to the supplier. The supplier is to act and revert with new / repaired item/s within 21 days from date of receipt.
· If any controversy arises between the supplier and employee, the defective garments will be independently tested and:
o The supplier will be liable for the costs of testing and replacing of defective garment/s should the defects be due to poor workmanship;
o The employee will be liable for the costs of testing and replacing of defective garment/s should the defect/s be due to the incorrect care / negligence on the part of the employee.
o In the event of the defect being as a result of negligence or improper care by the employee, the employee will be held responsible for the courier and / or postal costs.
To ensure that all employees adhere to the corporate wardrobe philosophy, the following guidelines are applicable:
The Do’s and Don’ts for Female employees
The Do’s for Female employees:
To ensure that all female employees adhere to the corporate wardrobe philosophy and wear their wardrobe in a professional way, the following guidelines need to be adhered to:
· Only the corporate wardrobe range is to be worn.
· Pantyhose are not compulsory, if worn we recommend flesh coloured or blackmail pantyhose with the wardrobe. The pantyhose must be plain. No tights or patterned pantyhose are to be worn. It is advisable to keep a spare pair of pantyhose available in case of mishaps during the day. Knee high stockings are not permitted when wearing a skirt.
· Wear black shoes / black sandals with heels no higher than 8cm.
· Sandals must have a sling-back (no flat sandals or slip slop type v-tied sandals allowed).
· Mules can only be worn with slacks (but not with socks).
· Plain black sandals are permitted, i.e. no sandals with beads, motifs, stones, etc.
· Plain boots are permitted in winter. No short boots to be worn with skirts. Boots are preferably to be worn with slacks only.
· Carry a black handbag or briefcase for your possessions.
· A scarf is an accessory and cannot be worn as a blouse.
· Make sure your hair is neat and tidy and out of your face. Tortoise shell accessories (i.e. hair clip, combs) are recommended.
· Check to ensure underwear is not visible. Flesh coloured underwear is recommended for the blouses.
· A camisole is an undergarment and cannot be worn on its own.
· It is suggested that if the knitted vest and the knitted cardigan are purchased, they be worn as a twin set.
· Skirt / Dress linings should not be visible.
· Wear simple, elegant jewellery. Less than 10 items of jewellery are suitable to create a professional appearance.
· Only one earring per ear is deemed professional and each earring counts as one point.
· A maximum of two matching neck chains or strands of pearls may be worn.
· A wedding band and engagement ring count as one point.
· Nose rings and ankle chains may not be worn. No visible piercings are permitted.
· Employees are to purchase at least one lined jacket.
· Keep dress and skirt lengths to a professional length – either 4 cm above the knee or no longer than mid-calf. Any alterations must adhere to required lengths.
· Long blouses must be worn with slacks.
· Only Corporate Wardrobe knitwear to be worn.
· Make sure your hair is neatly groomed and nails are not too long.
· Pregnant employees to wear business dress according to the dress code policy once their corporate wardrobe garments become too uncomfortable.
The Don’ts for Female employees:
· Don’t wear the corporate wardrobe with items from your personal wardrobe e.g. own blouses, own camisoles or knitted tops.
· Don’t wear pantyhose and / or toe rings with sandals.
· Don’t change the styles of garments e.g. changing a long-sleeved jacket into a short-sleeved jacket.
The Do’s and Don’ts for Male employees
The Do’s for Male employees:
To ensure that all male employees adhere to the corporate wardrobe philosophy, the following standards are to be adhered to:
· Only the corporate wardrobe range is to be worn.
· Only wear shirts and ties supplied by corporate wardrobe. Temporary employees / casual employees to wear conservative ties.
· If needed, use conservative tie clips to hold tie in place.
· Make sure your hair is neatly groomed and nails are clean.
· Wear black or brown lace-up or slip-on shoes only.
· Choose belts and shoes in matching colours.
· Wear socks darker than your trousers.
· Wear simple, elegant jewellery.
The Don’ts for Male employees
· Rolled up sleeves are not permitted.
· Don’t wear coloured vests or T-shirts under shirts.
· Don’t wear pastel coloured or white socks to work.
MAKING THE MOST OF YOUR FITTING SESSION
Each person that qualifies for the corporate wardrobe will have the opportunity to attend a fitting session. The fitting session will be your opportunity to select and try on the garments that will suit your size, style and shape. A professional consultant will be on hand to provide you with expert advice. A range of sizes will be available at the fitting session to ensure you make an informed decision when selecting your wardrobe items.
To make the most of this experience it would be appreciated if you could take note of the following issues:
· Please respect your colleagues that will be attending the fitting session with you. Not everyone feels comfortable with their body. Please reserve any comments about another person’s body, underwear etc.
· Dressing rooms will be provided to give you the necessary privacy when changing into the selected garments. Please use these cubicles to dress and undress and do not walk around in the fitting room without being properly clothed.
· Many people will be attending these fitting sessions in your province. Please handle the garments with care when dressing. Try to not get any make-up etc on the garments by covering your face with a scarf when trying on the garment. For this reason, no food and beverages will be allowed in the fitting rooms.
· Wear proper, clean underwear to the fitting session and keep this on when trying on the garments.
· Given that 4 people at a time will be attending the fitting session and you only have one hour to select and try on your garments, you need to be conscious of not taking too long. Make sure that every one of the 4 people spends adequate time with the consultants.
What to have on / take with you to the fitting session:
· A positive attitude.
· Scarf to cover your face when fitting on the garments.
· Clean underwear.
· Order sheet (please do not fill this in before the fitting session).
How the process will work:
· Your co-ordinator will schedule your fitting session for you.
· Before the fitting session please go through the brochure in detail and start assessing which of the garments you like.
· Once you have arrived at the fitting room you need to report to the co-ordinator so that they can establish who has not arrived.
· Select the appropriate size garment that you would like to try on during consultation with the consultant.
· Take the garments off the hangers and leave the hangers on the rail
· Go and change into this in the dressing rooms that are provided for this purpose.
· Handle the garments with care and cover your face so that there is no make-up transfer on the garment.
· Make sure you show the consultant how the garments look before you undress again, as this will give them an opportunity to advise you on the best fit and style.
· Once the consultant has seen you, go and undress again.
· Once you have made your final decision on the garments you want to order, complete your order sheet.
· Check the information to make sure it is 100 % correct and sign the order form.
· Take it to the co-ordinator to input into the electronic system. Please check that your information is captured correctly.
· The co-ordinator will supply you with a card on which your order is stated.
· You have now completed the fitting session and can return to your branch.
How long will I wait for my wardrobe?
· Each week, all the captured orders will be downloaded to the system which will start the manufacturing process.
· It will take more or less 6 weeks for your garment to be manufactured and delivered to your office.
· Each person’s wardrobe will be individually packed and sent to you.
· Upon receipt, we need you to open the box in the presence of the designated Organising Committee co-ordinator.
· Please check the garments in the box against the order form.
· If there are any discrepancies, please report this to the Organising Committee co-ordinator, who in turn will report it to the manufacturer.
WHY STAFF NEED TO ATTEND FITTING SESSIONS?
· The intention of the fitting process is to establish ownership of wardrobe with the employee.
· The employee has the opportunity to select and fit the correct size and style to suit them in an hour fitting session.
· There are fewer returns of incorrect styles and sizes of clothing items.
· Education session teaches how best to select and wear wardrobe items to look professional.
· Great experience will ensure commitment to wear wardrobe correctly and with pride.
· To secure good return of investment.
ROLE OF THE CO-ORDINATOR
· Schedule the staff to attend the fitting sessions at the nearest location.
· Communicate schedules to all branch management and staff in area.
· Oversee that communication elements are displayed.
· Make staff available to attend the fitting sessions and communicate timeously to the area co-ordinators if the person will not be able to attend the scheduled session. Find a replacement for the staff member who cannot attend.
· Distribute communication material and brochures to staff.
· Ensure that all staff re aware of and understand the corporate wardrobe policy as well as ensure that the policy is enforced.
· Channel all queries on logistics and wardrobe items through to co-ordinator.
· Oversee planning and scheduling of fitting sessions per location for branches in area.
· Arrange transport for staff to the fitting venues.
· Oversee travel arrangements.
· Remind staff of fitting appointments to ensure no cancellations.
· Oversee the preparation of the fitting room
· Assign the responsibility of dual control when staff members open their box with wardrobe, to a person in the branch (if they are not responsible themselves)
· Be the liaison between the management and staff.
· Channel all queries on logistics and wardrobe items received from the co-ordinators through to the manufacturer.
· Keep Area / branch managers informed of progress.
· Ensure continuous communication to staff on the progress with the roll out of the wardrobe.
· Manage the fitting process in the area from beginning to end.
· Follow up if people did not attend fitting sessions as per schedule.
Gives a Detailed example of the quality of work that is produced in a collaborative team environment, where each member is exceptionally good in their specific area.
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